You can make the live chat on your Facebook fan page easy to use for customers by using another LiveChat and Facebook integration called Facebook Connect. Let visitors log in to your LiveChat using their Facebook accounts. If you have different agents manning the stations on Facebook and on your website, it might be a good idea to have a company-wide policy on how to handle various customer service situations. Get LiveChat with Facebook. Having a chat option on your Facebook business page will definitely help your customer service, but what about wall posts and direct messages left by customers? You also need to have Administrator privileges on your fan page. Just log in to your computer or a mobile device, solve problems on the go and please more customers with fast responses. Turning comments and posts from your Facebook Fan Page into tickets Having a chat option on your Facebook business page will definitely help your customer service, but what about wall posts and direct messages left by customers?
Facebook Live Chat Room. likes · 29 talking about this.
Facebook Live Chat Room: LiveChat, Boston, Massachusetts. 52K likes. Online chat with help desk software for an amazing customer service! Check out Facebook has no chat you have to use their reporting methods to they are a huge company why they dont put some admin and a live chat with admin?.
No need to fill out a pre-chat survey. Content manager with quite a temper and a passion for writing.
You can learn more about the integration and see how to set it up from our Facebook Connect tutorial.
In the eyes of your customers, there is no difference between contacting your business directly on your website or through your Facebook page. Log to LiveChat using Facebook From now on, your visitors can use their Facebook accounts to log in to your live chat. A growing part of your customer base will look to a different channel:
See how the Facebook integration can help your LiveChat and your. Place live chat on your Facebook fanpage to get an additional source of chats.
Use this integration to chat with your FB visitors directly from LiveChat. How to Add LiveChat to Facebook Fan Page to Offer Better Support. Even though you have some wiggle room in terms of response on.
Drag and drop LiveChat with us to appear in front of the About section. Just log in to your computer or a mobile device, solve problems on the go and please more customers with fast responses.
Even though you have some wiggle room in terms of response on Facebook, you still can surprise your customers with blazing-fast reaction to their questions.
When not writing, Jacob spends far too much time running, reading and watching movies. Sign Up Free or Take the product tour! Your customers won't have the slightest problem with contacting you via chat.
Boost customer satisfaction with personalized service Easily access information about customers available in their social media profiles.
|Start using LiveChat for Facebook fan pages Try our LiveChat on your Facebook business page and see how big of an improvement to your social customer service you can make.
If you have different agents manning the stations on Facebook and on your website, it might be a good idea to have a company-wide policy on how to handle various customer service situations. Check out the requirements and have your guest entry published within several days! Start using LiveChat with Facebook now!
Video: Live chat room facebook How To Create A Room In Facebook Messenger
By creating a playbook that goes over the most common situations and ways to handle them, you can ensure that all your customers receive the same, high level of service no matter which channel they pick. As simple as that! Head on to the Tickets from Facebook integration page for more information and a tutorial on how to set it up.