Before you move into your new residence, call your local utility companies to set up an appointment to establish your service. Electric — Companies must install service within three days, or 10 days if construction is needed for installation, of the date you specify. Check with your utility company about the options for establishing credit. A number of low-income assistance programs are available to help qualifying Ohioans pay for monthly electric, natural gas and telephone bills. Telephone — Contact your local telephone company one month to two weeks in advance to allow for any technical service that may be needed before your telephone service can start. Most utility companies allow customers to sign up for service by phone or online.
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Each may have different requirements for establishing service, so be sure to call in advance to ensure that your water service will be established when you are ready to move to your new residence.
If the electric company is unable to meet these deadlines, they must notify you about the delay. If you are unsatisfied with the way your complaint was handled, you can contact the PUCO to file an informal or formal complaint against the company.
For more information on program options, benefits and eligibility requirements, please contact the PUCO or your local utility. Moving into a new home or apartment can be an exciting but hectic time.
Another option is to read the meter yourself and call in the reading to the utility company.
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Electric — If there is already a meter present, contact the company one week prior to needing service. Moving into a new home or apartment can be an exciting but hectic time.
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Telephone — Contact your local telephone company one month to two weeks in advance to allow for any technical service that may be needed before your telephone service can start. You can contact your utility company or access their web site for more information about how to read your meter.
If you pay a security deposit, you may be allowed to budget the deposit amount over several months. Natural Gas — Contact the company at least one week before you want your service to commence.